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Sending an abandoned cart automation

If you want to send an abandoned cart message to your customers that can be achieved by multiple ways.

  • By sending a templated message
  • By initiating a flow

Sending an abandoned cart message by the send template message API​

This is a simple approach which helps you to set up abandoned cart automations easily.

  • To send an abandoned cart message you need to first get the template approved.
  • The message would look something like below
  • Once your message is approved you can send the templated message by using the sendTemplateMessage API

Sending an abandoned cart message by initiate flow API​

In this approach you get more control over the message, you can add delays, you can send multiple reminders and more via using our powerful flow builder.

  • First you should go to the automations section inside the bik dashboard and set up the flow.
  • Copy the flowId from there
  • Call the initiateFlow api with the abandoned cart payload.