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Introduction

  • Welcome to the bik.ai API! You can use this API for basic things like sending / receiving whatsapp messages as well as advanced features like building bots on whatsapp etc.

  • Bik.ai offers intelligent and personalized solutions for businesses through the power of artificial intelligence. Our cutting-edge technology provides businesses with data-driven insights, analytics, and predictions to help them make informed decisions and streamline their operations.

API flow​

  • In order to use bik's api first you need to generate an app by going to the bik dashboard. When you generate an app you get your app key and secret which you need to use with every api call.

  • Our APIs are divided into three sets

    • Message APIs : used to send whatsapp messages to customers
    • Event APIs : used to ingest events to the bik system. These events can be later used to send campaigns based on cohorts or trigger flows
    • Flows APIs : used to trigger flows (abandoned cart, order confirmation) etc for a customer